Customer Success

Customer Success Engineer

Bengaluru, Karnataka
Work Type: Full Time

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.


We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.


Position Summary-


This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.


Required experience

  1. 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
  2. Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
  3. Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
  4. Basic understanding of SQL
  5. Experience working with technologies like S3, Kubernetes experience preferred.
  6. Databricks/Hadoop/Kafka experience preferred but not required.




 




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